Payment Policy
Effective Date: January 3, 2025
At FutureRapic, we prioritize a smooth and secure shopping experience. This Payment Policy outlines the various payment methods we accept, how transactions are processed, and other important information related to payments made on our website, futurerapic.com. By completing a purchase, you agree to abide by the terms outlined below.
1. Accepted Payment Methods
We offer several secure and convenient payment methods to ensure that our customers have flexibility during the checkout process. These include:
Credit and Debit Cards:
We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. These cards will be processed securely through our trusted payment gateways.PayPal:
For your convenience, we offer PayPal as a payment option, allowing you to make payments directly through your PayPal account or linked bank account or credit card.Bank Transfers:
For large purchases, we offer direct bank transfers. Please note that bank transfers may take 1-3 business days to process. Orders will not be shipped until we confirm the receipt of payment.Gift Cards and Store Credits:
FutureRapic accepts gift cards or store credits as a form of payment. If you have received a gift card or store credit, please enter the redemption code at checkout to apply the balance toward your purchase.
2. Payment Authorization and Charges
By submitting an order on futurerapic.com, you authorize us to charge the total order amount, including shipping costs and applicable taxes, to your selected payment method. Orders will not be processed until payment has been fully authorized and confirmed.
Order Confirmation:
Once payment is successfully processed, you will receive an order confirmation email that includes the details of your purchase, including the items ordered, shipping address, payment method, and an estimated delivery date.Authorization Process:
In some cases, we may need to perform additional verification steps to ensure the validity of the payment method used. This is part of our fraud prevention measures. If this occurs, we will contact you via the email address provided in your order.
3. Billing Address Verification
For your security and protection, the billing address provided during checkout must match the address on file with your payment provider. If there is a mismatch, your payment may be declined or delayed, and you may be asked to provide additional verification.
4. Order Modifications and Cancellations
Once an order is placed, FutureRapic begins processing it immediately. While we strive to ensure a quick and efficient processing time, please note that once your order is submitted and confirmed, modifications or cancellations may not always be possible.
Order Modifications:
If you need to make changes to your order, such as updating your shipping address, modifying the items, or changing payment details, please contact us immediately at info@futurerapic.com. We will try our best to accommodate your request before the order is shipped. However, if the order has already been processed, we may not be able to make changes.Order Cancellations:
If you wish to cancel your order, please contact our customer service team as soon as possible. If the order has not yet been shipped, we will cancel the order and issue a full refund. If the order has already been shipped, the order must be returned in accordance with our Return and Refund Policy.
5. Fraud Prevention and Security
To protect both our customers and ourselves from fraudulent transactions, we implement various security measures:
Secure Payment Processing:
All payments are processed through secure, encrypted gateways to protect your sensitive information. We use SSL (Secure Socket Layer) encryption technology to ensure the privacy of your data.Fraud Detection:
We employ advanced fraud detection tools to monitor for any suspicious or unauthorized transactions. If we suspect fraudulent activity, we may contact you for further verification or even cancel the transaction.
6. Currency
All transactions on FutureRapic are conducted in U.S. dollars (USD). Prices listed on our website are exclusive of taxes and shipping fees. Applicable sales taxes will be added during checkout, depending on your location.
7. Taxes
Sales tax is calculated based on your shipping address. The final sales tax rate will be determined during the checkout process. If you are exempt from sales tax, please provide the required documentation to us before completing your purchase.